Business planning

We’re developing our next business plans against a background of rapid change in the energy industry. So it’s more important than ever to share your views as we develop our plans.

Business planning in a changing energy landscape

The energy landscape is changing: decarbonisation, new sources of gas, customer needs and increasing gas and electricity interactions are changing the way the Gas National Transmission System operates.

It's been 50 years since the first North Sea gas flowed into Bacton in Norfolk.  Since then the network has developed significantly and the way that the network is being used is changing, which creates new challenges. And to meet these challenges, we need effective business plans.  

Our future business plans

We’re currently preparing our future business plans for the period 2021-2026, which involves setting the standards of service we provide, the investments we make, how we’ll innovate for the future, and the performance outcomes upon which we’re measured. 

We’re encouraging everyone who has an interest in what we do to get involved. We want to take account of a broad range of views about our changing industry and gain valuable insight into what’s important. 

Have your say


Independent stakeholder groups

In developing our plans, we’re also working with our new independently chaired stakeholder groups, whose role is to scrutinise our engagement approach and plans. These groups provide challenge and feedback, ensuring our plans will achieve the right outcomes for our stakeholders who also include end-consumers.

Alongside this, Ofgem is creating a RIIO-2 challenge group to consider the affordability and sustainability of our plans. 

The groups will each submit a report to Ofgem in addition to our own submissions. You can download the RIIO-2 Enhanced Stakeholder Engagement Guidance document from Ofgem’s website.

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Have your say

As we shape our business plans, we want to hear the views of a wide range of people and organisations who have an interest in what we do.

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Stakeholder groups

We’re working with our independently chaired stakeholder groups, whose role is to scrutinise our approach and plans, as well as Ofgem’s RIIO-2 challenge group.

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Stakeholder Group members

Find out about the members of our stakeholder groups, who represent a range of organisations.

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How we're performing

We’re making excellent progress on our performance, but we still need to improve. We’re keen to improve the service that you deserve. 

Find out how we’re doing on our RIIO-T1 incentive performance to date, including customer and stakeholder satisfaction, stakeholder engagement, the environment, and general performance.

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