Landowners, occupiers, and grantors

Our gas network traverses urban and rural areas of land that are owned and occupied by third parties. The areas of land surrounding our equipment are constantly subject to change and development. This page provides you with an overview of the main areas of interaction, related publications, and contact details. 

Grantors (landowners and occupiers)

Most gas transmission apparatuses (such as pipelines) is on or under third-party land. Before we can install and operate gas assets on land we do not own, we require rights from the owner or occupier of that land.  These landowners are known as grantors and we are committed to maintaining a successful working relationship with them.

Useful documents

How to contact us if you are a grantor

A red, blue, green and yellow map showing the segregation of different areas within Great Britain

Lands officers provide a day-to-day point of contact for our grantors. You can also contact us if you have any questions about compensation, reinstatement, maintenance or refurbishment plans in your area - our team will be happy to help.

If you have any queries, please telephone 0800 389 5113 and select from the following: 

  • Wayleave payments and change of name/address/ownership of land - Option 1
  • North West and Scotland - Option 2
  • East - Option 3
  • South East - Option 4
  • South West - Option 5

Team managers: 
Wayleave Payments/Changes - [email protected] 
North West & Scotland - [email protected] 
East - [email protected] 
South East - [email protected] 
South West - [email protected]

Access to land for maintenance and refurbishment

From time to time, we require access to land to inspect, maintain, and refurbish assets. We have a duty to maintain the transmission system and energy supplies, so we need quick and easy access to our equipment. 

Our rights of access to do maintenance and refurbishment work are contained within the wayleave agreement or permanent easement with the landowner. 

New technology is helping us to reduce the disruption caused by these things, but during major refurbishment safety scaffolding may need to be put up over properties, roads, and other development.

Minor refurbishments (such as repainting) are usually needed every seven years. Major works tend to happen much less frequently. 

Find out more in the following documents:

Gridline magazine

Download the latest version of Gridline, the magazine for landowners.

Gridline Spring 2018

Find more about Gridline